Legal Advisor

Job Opportunity: Stage 1 Co-ordinator

We are recruiting on behalf of our client who is seeking a dedicated and detail-oriented Stage 1 Co-ordinator to join their team.

Job Purpose

As a Stage 1 Co-ordinator, you will be responsible for preparing and submitting Claim Notification Forms (CNFs and SCNFs) in a timely manner to ensure the team meets its targets. You will liaise with file handlers, third-party insurers, and clients to obtain missing information.

Key Duties & Responsibilities

• Prepare CNFs and sCNFs to ensure they are Portal ready and submit via the Portal.
• Make outbound calls to clients and third-party insurers to proactively obtain further information.
• Take incoming calls from clients to assist with queries and obtain/update information required for the initial stages of the claim.
• Liaise with external companies and internal departments in a timely and professional manner to effectively process CNFs and sCNFs.
• Raise DVLA requests.
• Perform Medco searches and send medical instructions.
• Highlight errors on files and any other anomalies.
• Accurately move work between schedules.
• Ensure compliance with all procedural and regulatory legislation as required by SRA.
• Take responsibility for your own actions, ensuring you keep up to date with all communications, processes, and procedures.

Experience & Knowledge

• Develop and maintain the relevant skills required for a Stage 1 Co-ordinator role.
• Ability to answer simple legal queries relating to the MOJ process.
• Ability to answer simple legal queries relating to the OIC process.
• Understanding of VF Legal.
• Strong communication, IT, and interpersonal skills.
• Ability to work in a fast-paced environment.
• Ability to work effectively with people across a wide range of levels and responsibilities.

Our client’s culture is defined by their 5 core values. They pride themselves on providing a positive working environment where employees can work together towards success. They understand that their success as a business depends on the success of their people, and that is why they have established an environment where all employees feel valued and able to perform at their best.

Benefits

• 25 days’ holiday per annum
• Holiday buy and sell scheme
• Hybrid working model (in relevant role)
• 2 x Volunteering days to support charitable initiatives
• Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
• Medicash cash plan – claim back dental/physio/optical appointments
• My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
• Discounts and cash back on travel and shopping through Medicash extras
• Life Assurance Scheme (4 x salary)
• Pension scheme
• Funded driving theory test (in relevant role)
• Active network of Wellbeing Champions – providing mental health support
• Training and development opportunities
• Funded social events to connect with colleagues
• Dress for your day policy

  To apply for this Legal Advisor position please submit your CV and reach out to to hear directly about the role.