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FAQs

Applicant FAQ

How often will I be paid?
Jobstore workers will be paid weekly, this means you will receive pay every Friday the week after the week you have worked.

You will receive your pay through your nominated bank account. This method ensures a secure transfer of your earnings. We do not pay cash in hand.

You will receive your shifts either through a weekly phone call, through email or through the Jobstore UK App. We will contact you to provide details of your allocated shifts well in advance, ensuring you are aware of your upcoming schedule.
In order to identify you and your right to work, we will request the following documents: Passport or Birth Certificate, proof of National Insurance and in some cases, your proof of address. For any candidates who require a Visa for their right to work, we will request your sharecode as well as the above documents.
Jobstore will agree an appropriate process for your hours reporting with our clients and will use either paper timesheets, emailed timesheets, online reports, or geofenced time and attendance through the Jobstore App to record your attendance. Your hours of work will be processed securely and confidentially through our Payroll team.
Any personal data will be stored securely. We take the protection of your data very seriously and have measures in place to ensure the confidentiality of your data within our organisation.
Any training we feel necessary for job performance will be completely free of charge.
Upon receiving your application, our AI will conduct an initial review of your CV which will then be validated by one of our expert consultants. This allows us to assess your qualifications and experience for the position. We will also contact you to conduct an initial pre-screen assessment. Should you not be successful, we will notify you asap and advise on recommended options for your next career step.
Your application will come through to one of our consultants who will review your application within 24 hours.
Any training we feel necessary for job performance will be completely free of charge.
Yes. Should you need PPE Jobstore will provide you with branded kit.
Yes! We will provide you with feedback if you are unsuccessful. In order to support you, we will provide constructive feedback to help you improve for future applications/opportunities.

Yes! You can. We aim to support each applicant. Our team will work together to match you with a position that fits your skills and ability as quickly as possible. Anyone can register with us by visiting our website www.jobstoreuk.com

The Rehabilitation of Offenders Act 1974 allows most convictions to be considered spent after a set period of time. Unless someone receives a prison sentence of over 4 years or has any type of indefinite order, a conviction will become spent at some point. Spent convictions, as detailed above, do not need to be disclosed and therefore unless the role is exempt from the Rehabilitation of Offenders Act 1974 (ROA), the candidate does not need to disclose the spent conviction at any stage of their application or employment.
Depending on the position, we are always happy to offer support/guidance to candidates with little or no experience.
Our Head Office and main resourcing centre is based in Bury, Gtr Manchester, UK. We have consultants based across the country servicing our clients and candidates in various geographical areas. You can find our location information in the ‘about us’ section.
We will always be happy to welcome you to our office for registration or organise a meeting closer to you in more convenient ways. We recognise that online registrations and interviews are not always the most effective way to meet for all people.
Yes, your details will be stored on our database securely in order to contact you if a suitable role becomes available. We will always provide you with constructive feedback in order for you to determine how you can improve future applications and will also recommend our training partners if we feel their support is needed.

Client FAQ

What are the costs/fees for your services?

Any business can advertise on our website for free – all applications will also be sent to you at no cost. If required, we also work as a recruitment agency to manage the whole recruitment process for you – Please click contact us and we’ll organise a suitable time to talk you through how this works.

Simply click on the Post Your Jobs link on our website, complete the form there, and we will have your job posted within 24 hours

We will only contact you to send you the Applications and then to confirm you have filled the vacancy when the advert closes after 30 days. We make no contact with your client(s) and no other direct contact will be made with you unless requested.

We have candidates ready and waiting for work so if you are using us as an agency we could fill your vacancy within 1 hour. Depending upon the nature of the job and volume needed we would typically expect anywhere between 24 hours to 72 hours fulfilment time for temporary assignments, going up to 1 to 8 weeks for specific permanent recruitment.

Yes, our tech means we are able to react quickly and with great quality workers. Please contact us to discuss your needs.

You can advertise across any sector on our website – If we are working as an agency for you, we recruit across Warehouse & Distribution, Production & Manufacturing and Facilities Management sectors – and at all levels within these industries. We design bespoke recruitment processes that includes dedicated screening and interviewing, through to induction and review programs that continuously improve our services.

Our Head Office and main resourcing centre is based in Bury, Greater Manchester. We also have a team of consultants based across the UK either working from a local office or from home. We would always meet our clients when setting up a recruitment project and would welcome anyone into one of our offices.

Applications made to your adverts will be sent securely by email direct to your appointed contact.

Please give us a call on the office number or your consultants mobile. Please check out the contact us page on our website.

There will be a consultant appointed to be your direct point of contact at Jobstore, however all of our team will be aware of our work with you so that if needed we can step in to support.

Yes, if required, as part of the scoping and due diligence program we will agree specific induction requirements as well as the interview processes we will be following. We can design an on-site deliverable induction or a dedicated online program with assessments if appropriate.

Yes, All workers will be provided with necessary PPE and will be briefed on the essential nature of the PPE.

Our AI conducts initial targeting and sifting of workers through online sourcing, direct applications, and those on our database. This is validated by one of our consultants and any necessary assessments issued. All applicants then undergo;

  • Telephone prescreen
  • Interview – either face to face or by video call
  • Health assessment and qualifications check if needed
  • ID checks and eligibility to work checks are conducted.

Please contact us on the Let us recruit for you page and we will be in touch that day.

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