Assistant Administrator

Location: Head Office, Bury

Schedule: Monday to Friday, 8.00am to 5.00pm

Job Overview:

We are currently looking to appoint a new Admin Assistant to join our dynamic team in Bury. In this role, you will be carrying out a range of administrative duties to maintain the day-to-day operations of the office & engineers. You will be responsible for efficiently scheduling and dispatching Service & Maintenance Engineers on behalf of Check Fire & Security to complete corrective callouts and preventative maintenance visits in line with customer requirements and industry standards.

Main Responsibilities:

• Scheduling of Service and Maintenance works in line with Service Level Agreements (SLAs).
• Proactively monitor engineers’ activity to throughout the day to ensure job completion.
• Updating & maintaining client database.
• Daily tasks of answering the phone, redirecting phone calls and taking messages.
• Daily task of checking company email Inboxes.
• Assisting management with any tasks deemed to be within your capability.

Requirements:

• A positive attitude, excellent communication skills, well-presented and professional at all times.
• The ability to work independently and as part of a team.
• Proactive approach to management of workload.
• Good telephone manner with colleagues and customers.
• Communication skills, strong problem-solving skills and meticulous attention to detail.
• Must be competent in Microsoft software packages such as Outlook and Excel. Training will be provided on our bespoke internal software.
• Must be able to gain Security Clearance (DBS Check).

Benefits:

• Basic Salary, from £24,000 per annum, depending on experience.
• Paid Holidays plus Bank Holidays.
• Additional Day holiday for each full year of completed service (up to 25 days).
• Development and progression opportunities.
• Free on-site parking.

Don’t miss out on this exciting opportunity!