Customer Service Administrator

Juice are delighted to be supporting a well-established supplier in the food industry who are seeking a proactive and organised Customer Service & Administrative professional to join their team.

Working with a broad range of clients, including restaurants, hotels, and catering businesses across the region, the company takes pride in delivering high-quality products with a focus on consistency and tailored service.

The role requires an individual with strong communication and administrative skills who can confidently handle customer interactions and provide essential office support.

Key Responsibilities:

• Maintain regular contact with clients, addressing queries and ensuring smooth order processes

• Relay customer feedback effectively to internal teams

• Provide administrative assistance to sales and office departments

• Deliver excellent after-sales support to maintain strong client relationships

• Answer phone calls professionally and take appropriate action

• Act as the primary point of contact for order placements

What we are looking for:

• Comfortable handling phone calls, both inbound and outbound, with professionalism and confidence

• Strong communication skills to liaise efficiently across departments

• Highly organised with excellent attention to detail

• Proficient in Microsoft Office and other relevant software

• Thrives in a fast-paced environment and works well under pressure

• Adaptable and able to manage shifting priorities effectively

This is a full-time, permanent role, operating Monday to Friday, with an immediate start available.

Salary & Benefits:

• Competitive salary starting from £28,000 per year

• Company pension scheme

• Employee discounts

• On-site parking

Experience Required:

• Minimum of two years’ experience in customer service (preferred)

This is an excellent opportunity for a motivated individual who enjoys customer interaction and administrative work within a dynamic and supportive team. Interested candidates are encouraged to submit a short cover letter outlining their suitability for the role.